Many hearing aid problems are caused by wax, moisture, blocked microphone ports, weak batteries, or charging issues rather than a major device failure. A few simple checks can often restore function quickly.
Common hearing aid problems
- No sound or very weak sound
- Intermittent operation
- Feedback or whistling
- Charging problems
- Bluetooth connection problems
- Broken receivers, tubing, domes, or earmolds
Simple troubleshooting
Check the battery or charger, replace the wax filter when appropriate, inspect the dome or earmold for blockage, clean microphone openings carefully, and restart the hearing aid and paired phone. Do not force tools into microphone or receiver openings.
When a clinic repair is needed
Many problems can be handled in-office with receiver replacement, tubing changes, cleaning, programming, or accessory troubleshooting. If internal electronics are damaged, the device may need to be sent to the manufacturer.
Warranty and repair cost
Repair coverage depends on the device age and original warranty. Out-of-warranty repair costs vary by manufacturer and repair type. Before sending a device out, ask what the expected charge and warranty on the repair will be.
Can Merit Hearing help with hearing aids purchased elsewhere?
Service availability depends on the brand, model, and whether programming software and parts are available. Contact the clinic with the exact manufacturer and model so we can tell you what options are available.
Contact Merit Hearing for help with a hearing aid problem or repair.