Merit Hearing · St. Louis, Missouri
Audiologist and Hearing Aids in St. Louis
Audiology and hearing aid services in Richmond Heights with telehealth audiologist support and an on-site audiology assistant.
Visit our clinic
Contact the office
Phone: 314-530-5873
Email: [email protected]
Fax: 314-754-2692
Office hours
Monday–Friday: 8:00 a.m.–4:00 p.m.
Open by appointment only
St. Louis hearing care built around you
Merit Hearing serves the St. Louis area from our Richmond Heights clinic, combining remote audiologist care with in-office support and access to traditional in-person services. The clinic is located at 6744 Clayton Road, Suite 221, in Richmond Heights and operates by appointment only.
Hearing evaluations
Comprehensive testing with clear explanations of your results and next steps.
Prescription hearing aids
Technology from major manufacturers with transparent prices available online.
Professional fitting
Programming, orientation, and adjustments based on your hearing and daily listening needs.
Follow-up care
Ongoing support, troubleshooting, maintenance, and hearing aid adjustments.
Telehealth-supported care
Meet remotely with Dr. Shelby Matthews, AuD, while receiving in-office assistance from the St. Louis team.
Insurance guidance
Help understanding hearing benefits and available payment options.
Meet our St. Louis audiologist
Learn more about education, clinical interests, office information, and scheduling.

Dr. Shelby Matthews, AuD, CCC-A
Audiologist supporting St. Louis patients remotely through Merit Hearing’s telehealth care model.
View Dr. Matthews’s profile →Insurance and payment information
Merit Hearing works with insurance plans and hearing-benefit programs. Coverage varies, so contact the St. Louis office to confirm your individual benefits.
View insurance plans and hearing-benefit programs
- Amplifon
- Anthem BCBS
- Audionet
- Essence Medicare Advantage
- Hearing Care Solutions
- Medicare Part B
- Nations Hearing
- TruHearing
- UnitedHealthcare
- UnitedHealthcare Hearing
- VA Community Care Network
- Your Hearing Network
Credentialing is still in progress for other insurance plans. Contact the office to confirm current participation and your specific benefits.
Schedule an appointment in St. Louis
Use the secure scheduler below to choose an available appointment. If the appointment type you need is not listed, call the clinic directly.
Scheduler not loading? Open online scheduling in a new window or call 314-530-5873.
St. Louis audiology FAQs
Where is Merit Hearing located in St. Louis?
The clinic is at 6744 Clayton Rd, Suite 221, Richmond Heights, MO 63117, and operates by appointment only.
Can I schedule an appointment online?
Yes. Use the secure scheduler on this page. If your preferred appointment type is not shown, call 314-530-5873.
Who provides audiology care at this location?
Dr. Shelby Matthews, AuD, CCC-A supports patients at the St. Louis office. Visit the linked provider profile for clinical interests and additional scheduling information.
How does telehealth audiology work in St. Louis?
Dr. Shelby Matthews, AuD, supports St. Louis patients remotely while an on-site audiology assistant helps facilitate eligible in-office services and hearing aid care.
Does Merit Hearing accept insurance?
Merit Hearing works with many insurance plans and hearing-benefit programs. Benefits and participation vary, so contact the office to confirm your specific coverage.
Questions before your visit?
Call, email, or send the St. Louis team a message.
